Our Services

The Helpline

The helpline is often first contact.

You can connect to the advisor using any name you want; to it does not have to be your real name. Once connected to the advisor you will be able to see him/her on a webcam - it always helps to see a friendly face.

You and the advisor will be able to speak to each other by typing. The advisor will be able to give you various options of help and support that are available to you; we have a large database of resources. The advisor will also be able to give you practical advice to help you. It is all strictly confidential.

The helpline is for anyone who has a problem with gambling or anyone who is affected by someone's gambling.

Group Therapy

There are support groups running at various times of the day over a seven day period. When registering on the website you don't have to use your real name if you prefer not to. Once in the group you can have live typed chat with others who are problem gamblers or someone affected by someone's gambling. The group is facilitated by a member of the Gambling Therapy Team. The groups are available for anyone needing help and support for a gambling problem or for anyone affected by someone's gambling.

There are five types of groups:

• Community - this is a group anyone can join in
• Compulsive Gamblers - this group is for problem gamblers only
• Family and Friends - this group is for anyone affected by someone's gambling 
• women CG only-in this group women can talk to other woman, sharing similar experiences, it is also facilitated by a woman
• Men CG only - in this group men can talk to other men, sharing similar esperiences, it is also facilitated by a man
• Ex Gordon House Residents - this group is for ex residents that have gone through the residential programme a good way of keeping in touch with the friends made also making good use of the support available

The groups are an excellent way to give and receive support and a safe place to offload any issues you may have.

Buddy Service

Gambling Therapy has launched a new service. A lot of people often need extra support to help them in their recovery or if they are affected by someone's gambling. So, one of our team will be your "Buddy". You will meet online at a day and time to suit you both, and you will have a one-to-one support session with your Buddy for a total of twelve weeks.

The Buddy Service is available for anyone with a gambling problem and also for those affected by someone's gambling.

Feedback to date suggests that having a Buddy really does help. To request a Buddy, please email buddy@gamblingtherapy.org.

Please note that the Buddy offers one to one support it is NOT Counselling. If you need to cancel or change a Buddy session you can do this by emailing buddy@gamblingtherapy.org

The Forum

The forum is open twenty-four hours a day, seven days a week. You will need to register to join the forum (you can use whatever name you wish; it doesn't have to be your real name). You can post your own story and reply to others. Writing can be very therapeutic and is excellent reference to look back on. Because the forum is global because of the time differences there is usually someone around that will reply to you.

The forum is available for anyone with a gambling problem and those affected by someone's gambling.

Email Advice

When the helpline is closed you can still make contact with Gambling Therapy by email; we aim to respond within twenty-four hours. However, if you prefer to talk to us this way then please do email, even if the advisor is online.Gambling Therapy offers a multilingual service currently spanning twenty two countries; making the option of help and support by email global and accessablible should your first language not be English.

Email service is available for anyone with a gambling problem and those affected by someone's gambling.

SMS/Text Advice

Text your concerns to 07624 806159 (or +44 7624 806159 if you're outside the UK) and we will reply with our advice. We will respond within 24 hours except for weekends and bank holidays when it might take a little longer.

SMS/Text is available for anyone with a gambling problem and those affected by someone's gambling.

Counselling

Gambling Therapy offer an online counselling service with BACP (British Association of Counsellors and Psychotherapists) accredited  counsellors. However there is normally a charge for this service.

Counselling is available for anyone with a gambling problem and those affected by someone's gambling.

To request a counsellor, please contact Ian Semel.